Last Updated: October 27, 2024
1. Introduction
Welcome to ecommert.ai, operated by NLITX B.V. (based in the Netherlands) and NLITX Inc. (based in the USA) (collectively, “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect personal information in compliance with the General Data Protection Regulation (GDPR) for users in the European Union and relevant data protection laws in the United States.
2. Information We Collect
We collect the following types of information:
- Personal Information: Names, email addresses, phone numbers, and billing information for clients, employees, and partners.
- Usage Data: Data on how users interact with our website and services, including IP addresses, browser type, and access times.
- Cookies and Tracking: We use cookies to enhance user experience and analyze website traffic. Users can manage cookie preferences in their browser settings.
3. How We Use Your Information
We use your information for the following purposes:
- To provide consulting, marketing, and advertising services.
- To improve our services and customer support.
- To comply with legal obligations and respond to requests from public authorities.
- For marketing purposes, with consent where required by law.
4. Legal Basis for Processing (GDPR Compliance)
We process personal data based on one of the following grounds:
- Consent: For users who provide consent for marketing communications.
- Contractual Necessity: To fulfill our contractual obligations to clients.
- Legal Obligation: To comply with EU and U.S. legal requirements.
- Legitimate Interest: To improve our services and understand client needs.
5. Sharing of Information
We may share your data with:
- Third-party service providers for IT support, analytics, and advertising.
- Our business affiliates and partners in line with applicable data-sharing agreements.
- Legal authorities if required by law or to protect our rights.
6. International Data Transfers
As we operate globally, your data may be transferred between our offices in the Netherlands and the USA. Data transfers outside the EU are conducted with appropriate safeguards in line with GDPR standards.
7. Your Rights (EU Users)
Under GDPR, EU users have the right to:
- Access, correct, or delete their personal information.
- Withdraw consent where processing is based on consent.
- Object to or restrict data processing in certain cases.
- Lodge a complaint with their local data protection authority.
8. Data Security
We implement industry-standard security measures to protect your data. However, no internet-based service is entirely secure, and we cannot guarantee the absolute security of personal data.
9. Retention of Data
We retain your personal information only as long as necessary for our business purposes or as required by law.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal requirements or changes in our services. Updates will be posted on this page with the effective date.
11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
- NLITX B.V. Wesperstraat 61, 1018VN Amsterdam, the Netherlands
- NLITX Inc. 142 W 57th St Fl 11 New York, NY 10019
- Email: partnerships@ecommert.ai